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MAD Academy

Make-A-Difference (MAD) Training Academy believes that everyone matters. The Academy has a clear purpose “to restore dignity in students and leading them to the belief that they can make a difference" Our programs are designed to help them Learn, Grow and Prosper. Our vision is “to be a nationally reputable and preferred training provider with emphasize on contributing to real social – and economic transformation”.

Courses offered

Accredited courses
• Contact centre support
• Generic management
• Contact centre operations

Non-accredited courses
• Standard operating procedures
• Electronic communication skills
• Negotiation necessities
• Telephone etiquette
• Leadership development

Information

12 Lenin street 1450 Alberton, Gauteng
info@madacademy.co.za

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